Privacy Policy

How Your Credit Card Information Is Handled

Flip Mattress uses Stripe Payments, an online payment service, to help us accept and process debit card and credit card payments. At no time is your credit card number visible to us at Flip Mattress. Stripe uses state of the art encryption, trusted by e-commerce retailers all over the world, to protect our customers’ information. Stripe is responsible for protecting the security of Payment Data in their possession and will maintain commercially reasonable administrative, technical, and physical procedures to protect your personal information.

Privacy Policy Information

At Flip Mattress, we take our customers’ privacy very seriously. Any information you choose to share with us (name, address, email address, phone number, etc.) during the checkout process is used for the sole purpose of processing and shipping your order. You have our guarantee that we will never share or sell your private information with any third party. As disclosed in the section above titled How Your Credit Card Information Is Handled, your credit card information is encrypted by our payment processor (Stripe) and is never visible to us at any stage of the transaction, or afterward.

In addition, we practice ethical email communication. We will only email you about your order and any follow-up communications regarding returns, exchanges, etc. We will never email you marketing messages unless you have specifically subscribed to receive periodic updates from us via a sign-up form on our website.

(1) At Flip Mattress, we’re committed to protecting your privacy. We’ve put together this Privacy Policy to disclose how our website and some of our partner services (credit card processor, email service provider, and Google Analytics) handle online data. By reading this policy, you acknowledge and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this website.

(2) You may use this website without disclosing any personally identifiable information. Our partner Stripe Payments collects personally identifiable information from you only if you choose to provide it, for example, when you check out through our online shopping cart. When you use the website, Google Analytics (which is installed on our site) automatically receives and records certain information regarding site visitors’ use, including the browser used, device’s IP address, pages viewed, operating systems, referring and destination pages, and other similar information. The website also may use cookies, which are a small file containing a string of characters that stores user preferences and tracks user trends. The website may present links in a format that enables us to keep track of whether these links have been followed. If you sign up to receive email from Flip Mattress or any of our brands, we may use unique identifiers in our email messages. In summary, Flip Mattress uses usage-related information to help administer the website, and otherwise gather information to improve the website and our services.

(3) Flip Mattress is the sole owner of the information we collect through our website, and we share the information we collect only as allowed by law. We may disclose your information only as required to comply with U.S. law, including but not limited to fraud detection, security, or technical issues.

(4) Flip Mattress takes all commercially-reasonable measures to protect against unauthorized access to or use of the information we collect. Where appropriate, those measures include the use of firewalls, restricted access, encrypted transmissions, and limiting internal access to only those in our organization who have a business need to access such information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Flip Mattress is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal or unauthorized means and you agree that your use of the website is at your own risk.

(5) We may include links to external sites on our website from time to time. A link from us does not imply our endorsement. If you visit another site from a link on our website, any information you reveal on that site is not subject to our Privacy Policy.

(6) This website is directed at site visitors ages 18 and over. We don’t knowingly collect or maintain personally identifiable information or non-personally-identifiable information from the website from visitors under age 18. Please do not purchase from our website unless you are 18 or over.

(7) Our website is hosted in the United States and is intended for and directed to users in the United States. If you are a user accessing the Website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from the United States’ laws, please be advised that through your continued use of the website, which is governed by United States law, this privacy notice and our terms of use, you are transferring your personal information to the United States and you consent to that transfer.

(8) We reserve the right to retain the information we collect about you as long as necessary to comply with laws and regulations.

(9) Flip Mattress reserves the right to change this policy at any time by updating* this posting. You are and will be bound by such revisions.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments on this site, you can request to receive an exported file of the data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How To Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

J & W Marketing, Inc.
dba Flip Mattress

300 NE 45th Street
Seattle, WA 98105
(206) 408-FLIP (3547)
(888) 408-FLIP (3547)

*This document was last updated on February 19th, 2020.